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Posted On: 9/11/2020

Great Team

We all know that it has been rough going for everyone and here they are doing what they can. This has been a great place to live. Maintenance Team is one of the best, the office Staff is been just as great, over all, I could not have asked for a better place to live. They do care even when it is times are bad.
By: Diane     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/4/2020

Very Happy at Topaz Springs Apts

5/5 I am very happy at Topaz Springs I love my apt Office staff is professional organized and very helpful Property is clean and quiet great security and maintenance
By: Tamara Craft-Stewart     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/16/2020

Looking for an apartment? Call Topaz Springs!

I’ve lived at Topaz Springs (formerly Estates at Westernaire) for 4 years. The new property team (Brooke, Evey, Carrie, and Brianna) are wonderful! They are always inviting the residents to special events with games, food and prizes. The work orders/maintenance requests are impeccable. Todd and John are professional, friendly, and FAST! Thank you Topaz Springs for ALL you do!
By: CFinney     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/13/2020

good

thankyou
By: Orlando Orellana     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/25/2020

My review

Lovely neighborhood hasn’t changed since I was a kid !!!
By: Darien Lide     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/3/2020

Cool

It’s pretty big and spacious
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/3/2020

My Honest opinion on Topaz springs

These apartments are absolutely amazing ! And the staff is incredible, Carrie is the sweetest thing , she’s very understanding, great with communication, & beyond helpful , so grateful to have met her !
By: Aaliyah R     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/3/2020

Great Team

I know that Carrie in the office has been great, she tries very hard to see that things get done. The maintenance team are always polite and they do a great job. I am glad that I picked this place to live. Yes, nothing is perfect, but there is no such thing LOL. they all try to make sure that everything is done. to as close to perfect as they can. So THANK YOU to all in the office and maintenance for making things as Perfect as you can .
By: Diane     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/10/2020

New tenant

Carrie she is nice and she is very helpful she made move easier
By: Petey     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/28/2019

Good deeds

Writing to say thanks for the good deeds towards my family, for the incentive good faith ,and act of kindness Topaz Springs. I was down and although it was outta my hands you placed it in yours and gave me the chance to stand. It’s not often that you can be real ,and others take an account of your hardships, and because you all did my family and I are forever greatful you didn’t have to ,but you did . Great people good location lovely apartments take a look and a chance I did ....
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 12/23/2019

Christmas Party

The management team here at Topaz Springs never ceases to amaze me. The energy, thought process and dedication the team has put into every event it has for the community. The Christmas party was no exception. The gifts were amazing, the DJ was jamming and Mike made the best Santa ever. Mike is part of the wondeful maintenance team. He graciously took on the role of Santa amd he was simply as awesome a Santa Claus as he is a maintenance member. I look forward to EVERY event because it brings our community together more like family as opposed to just neighbors. Csrrie and Evey really enjoy mingling with the members of our community and ensuring every one is having a great time. There aren't enough adjectives to describe how amazing the staff at Topaz Springs really are. Brook credits her staff for the sucess ofTopaz Springs, however, the staff is a direct reflection of their leader, Brook!. This is my third year with Topaz Springs and I plan on being here for another three years!
By: Marlene "Ms.M" Hampton     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/25/2019

Amazing

I have been in these apartments for 5 years and I love them. The staff is amazing from the manager on down and my work orders are always completed in a timely manner.
By: Wanika     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/20/2019

My first Apartment

The process didn’t take long at all i really appreciate them all; (Bri, Mary, Nicole, Brooke, and Evey). I love my apartment. Thank you so much. There are a little small details about the apartment that need fixing but again they can be fixed. Neighbors are nice. No problem with parking. Staff is nice.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/5/2019

Office Staff Does It Again

I am never ever disappointed when I go to the office, from a free cup of coffee to needing help,with paying my rent on line. I truly miss Ms. Koko, however, I am happy for her promotion. Now the young lady that took her place, actually, took her place. Ms. Evey, is kind, patient, exemplifies the true meaning of customer service. I can only imagine how many times a day/week she's asked the same questions over and over, but when she responds it's as though it was the first time the question was asked. That takes a certain type of skill that is not taught through training. It definitely comes from within. Welcome to Topaz Spring Ms. Evey and thank you for your help. Respectfully, Ms. M
By: Ms. M     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/17/2019

Love this apartment complex!!!

All of the staff are so helpful and friendly, especially Koco and Jasmine! The maintenance guys are awesome and always try to keep the grounds clean and fix any issues as soon as possible. The prices are great for all the amenities you get!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 7/8/2019

Making a difference, not just making a living

With the changes that are happening with paying rent online, I am so very pleased to see how the office staff is assisting senior residences on how to pay their rent. Ms. Brooke and Ms. Koko are ever so patient with the senior residents taking time out of their already busy day to assist, explain and teach. The level of compassion, no doubt, is way beyond any bar Bridge Property Management has set. The two newest additions to the office, Jasmine and Jarediz, are very helpful and professional. No matter how many times a week or day you enter the office you are always greeted with warmth and professionalism. I would also say that with the slight changes within the maintenance department you have managed to assemble a team that works well together, gets the job done in a timely and professional manner. Last but not least, the Resource Center. It provides a safe environment for the children within our community to play, learn and be creative. Ms. Lauren is caring and patient with the children and believe me , that alone deserves Five stars! In closing, you have successfully assembled a great team of people who aren't working just to make a living but to make a difference. Respectfully Submitted, Marlene Hampton
By: Marlene Hampton     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/23/2019

Transplant from California

Though there are some things which needs to be fixed the place is great. The neighbours all seem very friendly. There are a lot of kids here but they are very kind and offer help, they are not noisy in the least. The staff as a whole is great. Maintenance tries their best to fix any issues which arise. They go out of their way for my mom who is an 83 year old lady. She is treated with the utmost respect as we all are. The office staff is great, Koko is awesome, she has great follow through.
By: Sandi Corona-Wick     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/14/2019

Property and Staff

Great experience, friendly staff. Loved the upgrades and price. I believe I found my home!! I can’t wait to tell people about my experience because I KNOW theirs will be just as great.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/14/2019

Beautiful property

Beautiful property with amazing staff and amenities. My husband and I toured the property while looking to relocate from Texas to Vegas. I must say I was impressed with the staff and their knowledge of the proeprty. The amenities and the overall appearance of the property are breathtaking... Definitely recommend!
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/14/2019

Love ittttt!

What a absolutely beautiful place. The staff was very friendly and helpful. Definitely would recommend them to anybody looking for a new home.
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/13/2019

5 star service

There are so many amazing things I can say about this complex. Not only is it affordable, it is beautifully built and equipment with an amazing customer service team! I want to say in specific Ms. Caroline Santil was very helpful, friendly and knowledgeable about the property. The property spoke for itself, it was cleanly, quiet and updated, take a visit to this property to truly grasp its value.
By: Alexis     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 1/13/2019

5 star service

There are so many amazing things I can say about this complex. Not only is it affordable, it is beautifully built and equipment with an amazing customer service team! I want to say in specific Ms. Caroline Santil was very helpful, friendly and knowledgeable about the property. The property spoke for itself, it was cleanly, quiet and updated, take a visit to this property to truly grasp its value.
By: Alexis     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 8/1/2018

Nice place during the day

Very nice and spacious Apartments maintenance people are awesome grounds are always clean and if anything happens they are on top of it. Weight room says it's open 24 hours on the website but only open during office hours same as mailbox with my hours I never get to use the gym which really stinks although the security guards are in the air at night on their phones all the time don't see why they just can't open it. And speaking of security worst security guys ever always on their phones in the gym are sitting in their cars listening to music do not enforce quiet hours as people will blow their music at all hours of the night fights are always breaking out car's been broken into 4 times
By: Darry Breeze     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 6/25/2018

Customer Service at it's best

My air conditioning went out approximately three a.m. Todd came right over and brought a portable air conditioner. The next day (Sunday) he came right over and fixed the AC. He is such a pleasant individual and very cordial. If your business has an "Employee of the Month" program, I believe the honor should be given to Todd? Respectfully Submitted, Marlene Hampton Apt. 2151
By: Marlene Hampton     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
4.5 out of 5 stars
Value
4.5 out of 5 stars
Location
4 out of 5 stars
Noise
4.5 out of 5 stars